Terms of Service

These Terms apply to your access to and use of the Site, including any content, functionality, forms and services made available through it. By browsing the Site, submitting an enquiry, or otherwise using the Site, you confirm that you accept these Terms and that you agree to comply with them.

The Site is intended for business users. It is not directed at consumers or at children, and it is not designed to support personal transactions. If you are using the Site on behalf of an organisation, you confirm that you have authority to accept these Terms on that organisation's behalf.

We may update these Terms from time to time, as explained in the section "Changes to these terms" below. The version of the Terms that applies is the version published on the Site at the time you access it.

The Site is operated by TRAGenX, a remote-first software studio that designs and builds AI-driven products and delivers web, mobile and AI ("vibecoding") development for business clients across the United Kingdom, Europe, the wider EMEA region and the Gulf, including the United Arab Emirates and Saudi Arabia. TRAGenX also runs the Vibecoding Academy. In these Terms, "TRAGenX", "we", "us" and "our" refer to the studio that operates the Site.

TRAGenX is a subsidiary of PyramidLedger.

We are a remote-first studio, and email is our primary contact channel. We do not operate a public telephone line or maintain a published postal address for general enquiries. If you need to contact us about these Terms or about the Site, you can reach us by email at info@pyramidledger.com.

You may access and use the Site for lawful purposes connected with learning about TRAGenX, our products and services, the Vibecoding Academy, and our work, and for making a genuine business enquiry through the Contact form or the Get a Quote form.

When you use the Site you agree to:

• use the Site only in a manner that complies with these Terms and with all applicable laws and regulations;
• provide accurate, current and complete information when you submit an enquiry through any form on the Site;
• respect the rights of TRAGenX and of any third party whose content or materials appear on or are linked from the Site; and
• not use the Site in any way that could damage, disable, overburden or impair it, or interfere with any other person's use of it.

We grant you a limited, non-exclusive, non-transferable and revocable permission to view and use the Site for these purposes. We may withdraw or vary this permission at any time as described in these Terms.

You must not misuse the Site. In particular, you agree that you will not:

• use the Site for any unlawful, fraudulent or harmful purpose, or in breach of any applicable law or regulation;
• attempt to gain unauthorised access to the Site, the server on which it is stored, or any server, computer or database connected to it;
• introduce, transmit or attempt to introduce any virus, trojan, worm, ransomware, logic bomb or other material that is malicious or technologically harmful;
• attack the Site by means of a denial-of-service attack or a distributed denial-of-service attack, or otherwise attempt to disrupt, degrade or interfere with the operation, integrity or security of the Site or its underlying infrastructure;
• scrape, harvest, crawl, data-mine, frame or systematically extract content or data from the Site by automated or manual means, except for normal browsing and indexing by reputable search engines acting in accordance with our published instructions;
• reverse engineer, decompile, disassemble or otherwise attempt to derive the source code or structure of any part of the Site, except to the extent such restriction is prohibited by law;
• use the Site to send unsolicited communications, to submit false, abusive or misleading enquiries, or to impersonate any person or organisation; or
• copy, reproduce, republish, distribute, modify or create derivative works from the Site or its content other than as expressly permitted by these Terms or by applicable law.

A breach of this section may be a criminal offence under applicable law, including the Computer Misuse Act 1990. We may report any suspected breach to the relevant law-enforcement authorities and co-operate with them, including by disclosing your identity where lawfully required. We may also suspend or terminate your access to the Site without notice.

All intellectual property rights in the Site and in the material published on it are owned by or licensed to TRAGenX. This includes, without limitation, the text, graphics, layout, design, look and feel, logos, page templates, portfolio content, articles and other materials on the Site.

The names "TRAGenX", "Vibecoding Academy" and "PyramidLedger", together with our logos and other brand features, are trade marks of, or are used under licence by, TRAGenX or its group. You may not use any of these marks without our prior written permission, except as permitted by applicable law (for example, for fair and accurate reference).

You may print or download extracts of pages from the Site for your own internal business reference, provided that you do not modify them and that you do not remove any copyright, trade mark or other proprietary notices. No part of the Site may otherwise be reproduced, exploited commercially, or incorporated into any other work or publication without our prior written consent.

Where the Site displays content, logos or materials belonging to third parties (for example, client work or partner branding), those materials remain the property of their respective owners and are used with permission or as permitted by law.

The content on the Site is provided for general information only. It describes our studio, our products and services, and our point of view, and it may include articles, insights and commentary. It is not intended to amount to advice on which you should rely.

Nothing on the Site constitutes professional, legal, financial, tax, investment or other regulated advice, and it should not be treated as a substitute for advice from a suitably qualified professional. Before taking, or refraining from, any action on the basis of content on the Site, you should obtain professional or specialist advice appropriate to your circumstances.

Although we make reasonable efforts to keep the information on the Site up to date, we make no representations, warranties or guarantees, whether express or implied, that the content is accurate, complete or current.

The Site allows you to contact us through the Contact form and to request pricing through the Get a Quote form. Submitting an enquiry, requesting a quote, or receiving information or an indicative response from us does not create a contract between you and TRAGenX and does not oblige either of us to enter into any engagement.

Any project, service or other engagement that we may agree to undertake will be governed by a separate written agreement entered into between TRAGenX and the relevant client. That agreement, and not these Terms, will set out the scope of work, fees, timelines, deliverables, warranties and other commercial terms. In the event of any conflict between these Terms and a signed engagement agreement, the engagement agreement will prevail in respect of that engagement.

Descriptions of our products, services and the Vibecoding Academy on the Site are provided for information only and do not constitute an offer capable of acceptance.

The Site may contain links to third-party websites, resources, tools or content that are not operated or controlled by us. We provide these links for your convenience and information only.

We have no control over the contents of those third-party sites or resources, and we do not endorse, and are not responsible or liable for, their content, accuracy, availability, products, services or privacy practices. Accessing any linked third-party site or resource is at your own risk, and you should review the terms and privacy notices that apply to it.

Parts of the Site rely on infrastructure and services provided by third parties. These include Cloudflare for hosting, Cloudflare Workers, content delivery, security and the Cloudflare Turnstile anti-spam check (which processes a visitor's IP address transiently to distinguish genuine users from automated traffic when a form is submitted), and Brevo for the delivery of form submissions to us by email. The use of these services in connection with any personal data is described in our Privacy Policy.

The Site is provided on an "as is" and "as available" basis. We do not guarantee that the Site, or any content on it, will always be available, uninterrupted, error-free, secure or free from viruses or other harmful components.

We may update, change, suspend, restrict or withdraw all or any part of the Site at any time, with or without notice, for business or operational reasons, including for maintenance, security or improvement. We will not be liable to you if the Site is unavailable at any time or for any period.

You are responsible for making the arrangements necessary to access the Site, including suitable equipment and an internet connection, and for ensuring that everyone who accesses the Site through your connection is aware of these Terms and complies with them.

Nothing in these Terms excludes or limits our liability where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, and for any other liability that cannot be excluded or limited under the laws of England and Wales.

Subject to the paragraph above, and to the maximum extent permitted by law, we exclude all implied conditions, warranties, representations and other terms that may otherwise apply to the Site or its content. We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty or otherwise, arising under or in connection with:

• your use of, or inability to use, the Site;
• your reliance on any content displayed on the Site;
• any loss of profits, sales, business, revenue, goodwill, anticipated savings, business opportunity or reputation; and
• any indirect, special or consequential loss or damage.

Because the Site is a free-to-access informational and marketing website, and because any engagement with us is governed by a separate written agreement, this section governs liability arising from use of the Site only. Liability in connection with any engagement is dealt with in the relevant engagement agreement. We assume no responsibility for the content of any third-party website or resource linked from the Site.

We are committed to protecting your personal data and to handling it in accordance with the UK data-protection framework, including the UK GDPR, the Data Protection Act 2018 and, in relation to cookies and similar technologies, the Privacy and Electronic Communications Regulations 2003 (PECR). The only personal data we collect directly through the Site is the information you choose to provide through the Contact form and the Get a Quote form.

Our Privacy Policy explains what personal data we collect, how and why we use it, who we share it with, how long we keep it, how international transfers are protected, and the rights available to you under data-protection law. By using the Site you acknowledge that your personal data will be processed as described in that policy.

Our use of cookies and similar technologies, which is limited to strictly-necessary functions for security and anti-spam together with a small amount of browser sessionStorage used to remember interface preferences (such as that a blog pop-up has been dismissed), is explained in our Cookie Policy. The Site does not use analytics, advertising, marketing pixels or cross-site tracking technologies.

These Terms, their subject matter and their formation (and any non-contractual disputes or claims arising out of or in connection with them) are governed by and construed in accordance with the law of England and Wales.

You and we both agree that the courts of England and Wales will have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms or your use of the Site, subject to any mandatory rights you may have under applicable law.

We may revise these Terms from time to time, for example to reflect changes in the law, in regulatory requirements, or in how the Site operates. The Terms in force at any time are those published on this page.

Any changes take effect when the revised Terms are posted on the Site. We encourage you to review this page periodically so that you are aware of the Terms that apply. Your continued use of the Site after a change has been published constitutes your acceptance of the revised Terms.

If you have any questions, comments or requests regarding these Terms or the Site, you can contact us by email at info@pyramidledger.com.

As a remote-first studio, email is our primary contact channel, and we do not maintain a public telephone line or a published postal address for general enquiries. For questions specifically about your personal data and your data-protection rights, please see our Privacy Policy, which explains how to get in touch and how to raise a concern with the Information Commissioner's Office (ICO) at ico.org.uk.